Category: Case studies

Carrefour: operational intelligence applied to refrigeration

Operational intelligence applied to refrigeration. See how Brazil’s largest food retailer centralized the operations of more than 200 stores and turned real-time data into results: 15% better performance, 67% fewer critical incidents, 36% fewer compressor failures, ROI of 7.7 times in 12 months

Confiança Supermarkets saved 15% on energy with NEO

Confiança Supermarkets saved 15% on energy with NEO ESTECH Located in the interior of São Paulo State, Confiança is a benchmark in the supermarket sector and has been using NEO in its stores and distribution center since 2022 15% energy savings 80% reduction in failures Digitization of temperature records required by Anvisa.

Delta Supermarkets: data-driven prioritization of in-store actions

“With the Dashboard, I can now easily identify the priority for action in the stores, from best to worst. The results achieved with NEO include effective monitoring of my facilities, enabling more precise, data-driven management.” Luiz Henrique Feo, Maintenance Manager – Supermercados Delta

Supermercado Caetano: more reliable decisions on technical service tickets

“With the implementation of NEO, decisions on technical service tickets have become more reliable because, in almost every case, there really is a problem, which results in savings on tickets. Another point is the speed of the technical support team, which is very effective and knows the processes well. Taking into account the real-time monitoring […]

São Roque Supermarkets: 20% lower maintenance costs with NEO

“Before using NEO, I constantly faced equipment breakdowns and unplanned downtime in my stores, which resulted in high maintenance costs. Now, with the performance report, I can monitor whether my equipment is operating in the best conditions, which increases its useful life and improves the operation as a […]

AHT Cooling Systems Brasil: versatile and reliable monitoring

“The NEO platform is an extremely versatile and reliable tool. With it, we have been able to reduce service times, make it easier for our customers to open tickets, improve communication with our technical service providers and have full control over our entire after-sales operation, with custom reports designed to meet all […]

Mecalor: 100% less time spent on procedures for remote access to equipment

 “[…] Performance reports let us know whether the equipment is operating under the best conditions, extending its service life and improving our operations. This resulted in a 100% reduction in the time spent on remote equipment access procedures and on redirecting maintenance tickets. In addition, we were able to digitize our processes and improve the […]

Monte Serrat Supermarkets: from manual to automated monitoring

“To begin with, by addressing the issue of monitoring – which until then had been carried out manually and was not effective – we managed to reduce the costs of spare parts and maintenance. Now, we are able to monitor performance and anticipate potential problems, as well as having comprehensive reports for more effective presentation at meetings.” Aline Evelin, Maintenance Manager – Monte Serrat Supermarkets

Grupo Amigão Supermercados: always-available support and a digitized operation

“NEO has a support team that is always on hand to deal with both technical issues relating to monitoring – thereby reducing system downtime – and matters concerning food refrigeration. This is a major advantage, as the support is not limited solely to the NEO system, but also helps us resolve technical refrigeration issues.” Fernando […]