Supermercado Caetano: more reliable decisions on technical service tickets

Case NEO ESTECH - Supermercado Caetano

“With the implementation of NEO, decisions on technical service tickets have become more reliable because, in almost every case, there really is a problem, which results in savings on tickets. Another point is the speed of the technical support team, which is very effective and knows the processes well. Taking into account the real-time monitoring […]

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