“[…] Performance reports let us know whether the equipment is operating under the best conditions, extending its service life and improving our operation. This resulted in a 100% reduction in the time spent on remote equipment access procedures and on redirecting maintenance tickets. In addition, we were able to digitize our processes and improve productivity. Today, we can diagnose problems in seconds and have the temperature records from the equipment's sensors. NEO transformed the way we manage service calls, bringing savings, efficiency and peace of mind to our operation.”
Cleber Bassolli
Technical Assistance Manager – Mecalor
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