Author: Sami Diba

NEO Lume V2: the AI that puts operational knowledge within reach of the whole team

In many chains, the answer to “why did this rack trigger an alert again?” already exists. However, that answer is scattered across a dashboard, last week’s report or the experience of a specialist who is not on call at that moment. That is why the problem is rarely a lack of data. In most […]

Asset Management System: what it is and why monitoring is no longer enough

Nos últimos vinte anos, o varejo alimentar investiu em sensores, automação, supervisórios e plataformas de monitoramento. Ainda assim, as perdas operacionais, o desperdício de energia e a manutenção corretiva continuam aparecendo no resultado como apareciam há uma década. Hoje, a maioria das redes já coleta dados. Porém, ainda falta transformar esses dados em decisão, e […]

Superminas 2026: NEO takes energy management from data to decision

Um supermercado de 1.200 m² consome em média 100 mil kWh por mês. Cerca de 60% dessa energia vai para a refrigeração, uma carga que continua ligada mesmo com a loja fechada. De 27 a 29 de outubro, a Superminas 2026 reúne em Belo Horizonte o varejo alimentar de Minas Gerais e de todo o […]

Chillventa 2026: NEO brings the Asset Management System to the world's largest refrigeration trade show

De 13 a 15 de outubro, os compressores mais eficientes do mundo vão estar em Nuremberg. Nenhum deles decide sozinho qual alarme precisa ser atendido primeiro. A Chillventa 2026 reúne na Alemanha o que há de mais avançado em refrigeração, climatização, ventilação e bombas de calor. O NEO estará no Hall 7, estande 7-622, levando […]

Carrefour: operational intelligence applied to refrigeration

Operational intelligence applied to refrigeration. See how Brazil’s largest food retailer centralized the operations of more than 200 stores and turned real-time data into results: 15% better performance, 67% fewer critical incidents, 36% fewer compressor failures, ROI of 7.7 times in 12 months

Confiança Supermarkets saved 15% on energy with NEO

Confiança Supermarkets saved 15% on energy with NEO ESTECH Located in the interior of São Paulo State, Confiança is a benchmark in the supermarket sector and has been using NEO in its stores and distribution center since 2022 15% energy savings 80% reduction in failures Digitization of temperature records required by Anvisa.

Delta Supermarkets: data-driven prioritization of in-store actions

“With the Dashboard, I can now easily identify the priority for action in the stores, from best to worst. The results achieved with NEO include effective monitoring of my facilities, enabling more precise, data-driven management.” Luiz Henrique Feo, Maintenance Manager – Supermercados Delta

Supermercado Caetano: more reliable decisions on technical service tickets

“With the implementation of NEO, decisions on technical service tickets have become more reliable because, in almost every case, there really is a problem, which results in savings on tickets. Another point is the speed of the technical support team, which is very effective and knows the processes well. Taking into account the real-time monitoring […]

São Roque Supermarkets: 20% lower maintenance costs with NEO

“Before using NEO, I constantly faced equipment breakdowns and unplanned downtime in my stores, which resulted in high maintenance costs. Now, with the performance report, I can monitor whether my equipment is operating in the best conditions, which increases its useful life and improves the operation as a […]

AHT Cooling Systems Brasil: versatile and reliable monitoring

“The NEO platform is an extremely versatile and reliable tool. With it, we have been able to reduce service times, make it easier for our customers to open tickets, improve communication with our technical service providers and have full control over our entire after-sales operation, with custom reports designed to meet all […]