Author: Sami Diba

Mecalor: 100% less time spent on procedures for remote access to equipment

 “[…] Performance reports let us know whether the equipment is operating under the best conditions, extending its service life and improving our operations. This resulted in a 100% reduction in the time spent on remote equipment access procedures and on redirecting maintenance tickets. In addition, we were able to digitize our processes and improve the […]

Monte Serrat Supermarkets: from manual to automated monitoring

“To begin with, by addressing the issue of monitoring – which until then had been carried out manually and was not effective – we managed to reduce the costs of spare parts and maintenance. Now, we are able to monitor performance and anticipate potential problems, as well as having comprehensive reports for more effective presentation at meetings.” Aline Evelin, Maintenance Manager – Monte Serrat Supermarkets

Grupo Amigão Supermercados: always-available support and a digitized operation

“NEO has a support team that is always on hand to deal with both technical issues relating to monitoring – thereby reducing system downtime – and matters concerning food refrigeration. This is a major advantage, as the support is not limited solely to the NEO system, but also helps us resolve technical refrigeration issues.” Fernando […]

Reduced working hours in food retail affect the critical infrastructure of stores, not just the staff

A redução da jornada de trabalho em supermercados expõe um risco direto: o monitoramento de refrigeração no supermercado deixa de ser contínuo quando a supervisão humana diminui mas câmaras frias e compressores continuam operando 24 horas por dia. É nesse cenário que o monitoramento de supermercado deixa de ser acessório e passa a ser infraestrutura […]

The end of the 6×1 work schedule and the operational shock in the supermarket sector

The 6×1 schedule is not a mere detail. It is the foundation of the food retail sector. For decades, the Brazilian supermarket sector has been structured around a silent pillar: the 6×1 schedule. Working six days and taking one day off is not a cultural preference. It is an operational response to a business that operates seven days a week, with peaks concentrated […]

How Artificial Intelligence is transforming everyday life in supermarkets

Artificial intelligence in supermarkets is no longer a futuristic concept; it has become an essential part of the day-to-day lives of those working in food retail. Today, AI is present on the shelves, in refrigeration systems, in energy management and even in decisions regarding maintenance, stock and customer service. According to a survey by ABRAS (Brazilian Association […]

How Artificial Intelligence Is Revolutionizing CBM and Failure Prediction in Retail

Artificial Intelligence is a game-changer in predictive maintenance. In refrigeration and air-conditioning systems, particularly in supermarkets, the use of Artificial Intelligence in CBM (Condition-Based Maintenance) is helping to predict faults, reduce waste and optimise equipment performance. In this article, you will learn how technologies such as Machine Learning and agents […]

Data Intelligence Software for CBM

In Condition-Based Maintenance (CBM), data intelligence software is essential for transforming information collected by sensors into practical insights and efficient decisions. These systems automate processes, monitor conditions in real time and help predict failures, making them indispensable for the supermarket sector. The Importance of Software in CBM Automation The […]

Thermography in CBM

Thermography is an innovative technique that plays a crucial role in Condition-Based Maintenance (CBM). By using thermal images to identify temperature variations in equipment, it enables accurate diagnostics and the early detection of problems. This approach has proved particularly effective in refrigeration and air-conditioning systems, where continuous monitoring is […]

Application of IoT Sensors in CBM

The use of IoT (Internet of Things) sensors or automation in refrigeration, air-conditioning and energy management systems forms the basis for condition-based maintenance (CBM) in supermarkets. With the ability to collect, process and transmit data in real time, sensors improve the automation and monitoring of critical systems, promoting […]